Our 7bit Support Team Is Here for You, Around the Clock
Have a question about your account, a bonus claim, or a withdrawal? Our team covers live chat, email, phone, and Telegram, so you can always reach us the way that suits you.
Licensed Casino
Curacao licence 8048/JAZ2020-013
24/7 Live Chat
Connect with our team any time of day
Email Support
Detailed replies, usually within hours
Phone Support
Talk to a real agent, no bots
Telegram Support
Message us and get quick answers
Expert Help
Our team knows the casino inside out
Support Channels
Four ways to reach our team, any time of day
Our support team works around the clock, ready to help with account questions, payment queries, or anything else that comes up. We have four ways to reach us, so you can pick whatever suits the moment. Every query goes to a real person who knows 7bit inside out.
Live Chat
The fastest route to help. Open the chat window from any page on our site and you will be with an agent in minutes, 24 hours a day.
Perfect for detailed queries or anything that needs a paper trail. Drop us an email and we will get back to you within a few hours, around the clock.
Phone
Prefer to talk it through? Call our support line and speak with a team member directly. Find the current number listed on our contact page.
Telegram
Find us on Telegram for quick, informal back-and-forth with the team. A solid option if you already use the app and want a fast, direct reply.
Operating Hours and Languages
Around-the-clock help in English, across live chat, email, phone, and Telegram
Our support team is available 24 hours a day, every day of the year - no breaks for weekends or Australian public holidays. Live chat connects you with a real agent within minutes, making it the fastest option for anything time-sensitive. Email and Telegram are monitored continuously too, with most replies landing within a few hours.
We assist players in English, handling everything from bonus queries and account verification to withdrawal timelines and technical questions. Phone support is also available for those who prefer talking directly. All four channels - live chat, email, phone, and Telegram - route to the same in-house team, so you are never passed between outsourced departments or asked to repeat yourself.
If something comes up at 3 a.m. on a Saturday, help is one click away on our live chat. We aim to resolve the majority of issues on first contact.
Your Top 5 Questions Answered
Quick answers to what our players ask most often
Two questions come up more than any others: whether we are licensed, and how quickly withdrawals process. Our Curacao licence (8048/JAZ2020-013) covers every product on the platform, from casino and live tables to sports and betting. Withdrawals in Bitcoin, Ethereum, Litecoin or USDT typically clear within an hour. Visa, Mastercard, Skrill and Neteller follow their standard processing windows.
A third common question is how the welcome offer works. Your 20% bonus and 100 free spins credit automatically on your first deposit - no manual opt-in required. Game variety is the fourth topic we hear often: Evolution, Pragmatic Play, Nolimit City and eleven other providers cover everything from Sweet Bonanza and Gates of Olympus to live tables and crash titles like Aviator.
For anything else, live chat connects you to our team around the clock. Email and Telegram are also available for queries that are not time-sensitive.
How to Contact Support
Four ways to reach our team, any time of day
Our support team is available around the clock to help with account questions, deposits, withdrawals, bonuses, or anything else on your mind. We offer four contact channels so you can pick the one that suits your situation. On every channel, we aim to respond quickly and get you back to playing as soon as possible.
Live Chat
The fastest way to reach us. Open a live chat directly on site and connect with an agent within minutes, 24 hours a day, seven days a week.
Telegram
Prefer a messaging app? Find us on Telegram for quick, friendly replies in a chat format you already know, any time of day.
For detailed queries, document submissions, or anything that needs a thorough response, email our team and we will get back to you promptly.
Phone
Rather talk it through? Call us directly and speak with a support agent who can walk you through your account or answer questions on the spot.
Contacts for Partners and Affiliates
Get in touch with our partnerships team and start growing together.
Our affiliate and partnership programme is open to media platforms, content creators, and traffic operators who want to grow alongside us. We offer competitive commission structures, real-time reporting, and a dedicated account manager from day one. Reach our partnerships team through any of the channels below and we will respond promptly.
Send our partnerships team a message at any time. We aim to reply within one business day and can handle detailed queries, contract questions, and new applications.
Phone
Prefer to talk it through? Call us directly for a quick conversation about commission models, traffic requirements, or anything else on your mind.
Live Chat
Open a live chat session on our site for an instant response. Our team is available around the clock, so you will not have to wait long for an answer.
Telegram
Message us on Telegram for fast, informal communication. It is a popular option among our active affiliate partners who need quick updates or campaign support.
Frequently Asked Questions
The things our players ask most, answered straight.